Jairo Cetina

Problem: HKEY_CURRENT_USER\Software\Hewlett-Packard as well as the \HKEY_USERS\.DEFAULT\Software\Hewlett-Packard have excessive registry entries and: NTUSER.DAT ser.dat had grow up in size around 2.5MB to over 10MB Long delays on login/logout processes Msiexec process running every time user logs in. In event viewer I've got message "Product: xx Bit HP CIO Components Installer -- Configuration completed successfully." for every user. So it installs as many times as users are on TS. And it consumes about 25% of our 4 core CPU (so 1 core is loaded at 100%) Workaround: The following keys should be backed up and then removed :[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\RefHive\Hewlett-Packard] and: [HKEY_USERS\.DEFAULT\Software\Hewlett-Packard] Now reboot the system. Note: If you want recreate profile to gain free space in HKCU registry and user can log in quickly.

Event Type:       Error Event Source:    MsiInstaller Event Category: None Event ID:           10005 Date:                2/11/2010 Time:                6:50:33 PM User:                NT AUTHORITY\SYSTEM Computer:         SERVERNAME Description: Product: 32 Bit HP BiDi Channel Components Installer -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: ipm12.CF34E983_546C_421F_A494_3C30281E4CF3, For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp . ...

Went you renew or replace the Remote Desktop licenses Per Device sometimes receive errors in RDP Clients to delete actual licenses in your clients follow this procedure: Backup the registry entry: HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing Delete the registry entries: HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing In Macintosh: Delete the contents of this folder: /users/Shared/Microsoft/RDC Crucial Server Information/ See: http://support.microsoft.com/kb/187614/en-us http://technet.microsoft.com/en-us/library/cc756826(WS.10).aspx